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Account login request

Thank you for using VOLK WEB SHOP.

At this SHOP, we have renewed the SHOP system so that you can enjoy shopping in a better environment.

The renewed WEB SHOP has been changed to a layout that makes it easier to see and find products, and you can now enjoy shopping more comfortably than the previous SHOP.


▶ More payment methods

The payment methods that can be used have increased significantly, so please take this opportunity to use the new SHOP.
▶Please check your SHOP account
The customer's account has also been switched due to the system replacement.
Basic data has been migrated to the new system SHOP, but since the password cannot be migrated, please reset the password and log in by yourself.
Password reset procedure

■ For smartphones
  1. Open the menu from the upper left button and click the "Login" button
  2. Click the "Forgot your password?" link
  3. Enter your registered email address and click the "Send" button
  4. Click the "Reset Password" button in the email from the shop
  5. After setting a new password and confirming that you can log in, activation is complete.

■ For PC
  1. Click the login button on the top right (doll icon)
  2. Click the "Forgot your password?" link
  3. Enter your registered email address and click the "Send" button
  4. Click the "Reset Password" button in the email from the shop
  5. After setting a new password and confirming that you can log in, activation is complete.


▶Some e-mail addresses cannot be used

There are special characters and symbols that are not allowed in email addresses in the new system.
You may not be able to register as a member in the new system even with the email address that received this information email.
We apologize for the inconvenience, but please prepare a different email address and register as a member before contacting the SHOP.

If you have any other questions, please contact us using the inquiry form.

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